Saturday, 22 October 2016

Characteristics Of An Entrepreneur

An entrepreneur is a person who spots and recognizes a business opportunity and who manages the business and bears the whole risk of the business.Here are the characteristics of an entrepreneur:-

1. Desire for independence
2. Should be self confident
3. He or she should be willing to take risk;
4. Should possess the ability to recognize opportunity

Desire for independence: One of the characteristics of an entrepreneur is desire for independence. An entrepreneur will always want to work for himself or herself rather than being employed and work for others.They want to take all the decisions. They won't have to wake up very early in the morning, prepare and start rushing to work. The crave to live the life of their dreams is what usually prompt many entrepreneurs to start up their own business.Many people have resigned their position in organizations to set up their own business as a result of desire for independence.

Friday, 21 October 2016

Developing Customer service Skills.


  Gone are the days when things are done manually.It was difficult in those days to implement good customer service because of old school technology in place. Today with the help of computer software, smartphones, mobile payments and credit cards, customers are getting better and faster services.
  Businesses that are doing well globally are training their customer service reps to abide by company standards. Poor customer service can crash a company, no matter the number of years the company has been in existence. Here are some of the skills that should be adopted by customer service reps:-

Thursday, 20 October 2016

Woman stabbed to death by 11men in Newcastle

Woman dies after stabbing attack by 'up to 11 men' in Newcastle



A woman known as Jodie Wilkinson has died after being stabbed in the street during a daylight attack by 11 men" in Newcastle.
The  27 year- old from Newcastle  was attacked during an argument in Stanhope Street on Monday afternoon.
Her male companion  25, was also stabbed but has since been released from hospital.
The 11 attackers fled to an address in the nearby Queens Court area, police said.
No weapon has been found at the scene of the murder.
Meanwhile, five men have been arrested in connection with the incident but Northumbria Police have appealed for help in finding the whereabout of others.
Chief Superintendent David Felton said: "It was 3.50pm and