MANAGING OTHERS

"Management is nothing more than motivating other people."
      - Lee Iacocca

Managing others encompasses

  *  Managing up
  *  Managing sideways
  *  Managing down



MANAGING UP: WHAT IT ENTAILS

  * Understanding what is important not just for your Senior or Head of department but their chain of command.
  * Working in the ways that demonstrate you are working to achieve those goals.
  * Working on items that are of immediate concern and value to yourunit head.
  * Going beyond the call of duty to anticipate your boss needs.

MANAGING SIDEWAYS

* This happens when you are given control of projects or tasks that involve people from several departments who don't report to you
*  They may be your peers
*  To effectively manage people in this situation, you need to establish buy-in to a common goal early in the project.
*  This is what will provide the leverage needed to get things done
*  there is need to gain virtual authority in order to manage effectively.

MANAGING DOWN

*  Effectively managing people who support you as Department Head
*  It requires clear communication, goal setting and constant enforcement.
*  It also helps to stretch their comfort zones to grow into new roles
*  Giving clear direction, setting clear goals and leading by example